In most instances, when you are unable to open your .pst (Personal Folders File) then it usually means that it is corrupted. When this happens, it is advisable to scan .pst using the Scanpst.exe which is usually the repair tool box that diagnoses the errors and repairs them as well. It is important to understand that the Scanpst.exe only scans the .pst and the .ost files and not the mailbox that the server is running on.

This is a very effective tool mainly because it determines whether or not the structure of the file is intact. In the event that the structure is not as it is supposed to be, this tool resets all the structures of the files and consequently rebuilds all the headers. The Scanpst.exe location is usually in the drive: \Program Files \Microsoft office \OFFICE12. The tool is usually installed with the Outlook.

Repairing a Corrupt Outlook with Scanpst.exe:

  1. You should first of all exit Outlook in case it is still running.
  2. Double click on the Scanpst.exe which is normally located at the drive: \Program Files \Microsoft office \OFFICE12.
  3. Enter the files name that you want to scan or if you do not have the name of the file in mind, you can click Browse to search for it.
  4. Specify the log options that are available for the scan procedure that you want to perform by clicking Options. Then click Start in order for the procedure to commence.
  5. In the event that there are some existent errors in the particular .pst file, you will be prompted to begin the repair procedure in order to fix them.  A back-up file is normally created and it is advisable to change its name and location so that you may be able to recover it easily.
  6. Click Repair then start Outlook with the profile containing the file that you were repairing. You will find all the items that have been repaired on the folder named Lost and Found and whatever will be missing could not be repaired.

If Outlook is giving you problems, a program like Stellar Outlook PST Repair, with an easy-to-use interface, might be the solution you are looking for.

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